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Answers for the road.

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Load Docs / Disputes

Photograph, notify broker and insurer, secure product, and request an inspection. We’ll start a claim file with all timestamps and contacts.

Compare RC vs. remittance; list deduction reason and proof. We’ll send a chargeback dispute with supporting documents.

Notify broker and insurer, take photos, secure product, and keep chain of custody. We’ll assemble the claim packet and timelines.

Email within 24 hours with dispatch proof and location/time when canceled. We’ll provide a concise TONU claim template.

Get new address/time/rate in writing before moving. We’ll send wording to add a reconsignment fee and an updated ETA.

Document arrival time, messages, and gate logs. We’ll request a reschedule in writing and protect your rate with a written exception.

Use timestamped photos, in/out times, and a dock stamp; notify broker before grace window ends. We’ll provide the detention template.

We’ll build a timeline from RC/BOL, attach proof, send a dispute, and escalate per the broker’s claim process.

Documents / Organization

Use our checklist: RC, signed POD, lumper receipts, approvals, invoice. Send as one PDF to the broker’s billing email/portal the same day.

Contact the issuing party for a copy, attach delivery proof, and re‑submit the packet. We’ll draft the request email with all references.

Contact the issuing party for a copy, attach delivery proof, and re‑submit the packet. We’ll draft the request email with all references.

Contact the issuing party for a copy, attach delivery proof, and re‑submit the packet. We’ll draft the request email with all references.

Contact the issuing party for a copy, attach delivery proof, and re‑submit the packet. We’ll draft the request email with all references.

Contact the issuing party for a copy, attach delivery proof, and re‑submit the packet. We’ll draft the request email with all references.

Contact the issuing party for a copy, attach delivery proof, and re‑submit the packet. We’ll draft the request email with all references.

01 RC, 02 BOL, 03 POD, 04 Invoice, 05 Emails/Approvals. We’ll provide a zipped template.

IRP / Plates

Yes. We’ll obtain trip permits so you stay legal until the permanent cab card arrives.

Driver Files / Clearinghouse

Application, MVRs, med card, DQ file, pre‑employment drug test, enroll in consortium, Clearinghouse full query, road test, policy sign‑offs.

Run it now and keep proof. We’ll update policy and set a recurring reminder.

CDL, med card, initial MVR, annual MVR review, prior employer checks (if any), road test or equivalent, application, Clearinghouse queries, retention notes.

Yes. Enroll in a consortium, take a pre‑employment test, and run annual Clearinghouse queries. We’ll set it up.

Insurance / COI / Claims

Yes, within policy terms. Document photos, police report if applicable, and notify within 24 hours to avoid denial issues.

Standard is $100k, but some shippers require higher. We’ll ask your agent for a rider or confirm if the load is within your current limit.

Standard is $100k, but some shippers require higher. We’ll ask your agent for a rider or confirm if the load is within your current limit.

Standard is $100k, but some shippers require higher. We’ll ask your agent for a rider or confirm if the load is within your current limit.

Standard is $100k, but some shippers require higher. We’ll ask your agent for a rider or confirm if the load is within your current limit.

Standard is $100k, but some shippers require higher. We’ll ask your agent for a rider or confirm if the load is within your current limit.

Standard is $100k, but some shippers require higher. We’ll ask your agent for a rider or confirm if the load is within your current limit.

Billing / Factoring

Signed POD, time logs, approval emails, photos, and RC terms. We’ll compile and submit a point‑by‑point rebuttal.

Submit a complete packet (RC, signed POD, approvals, lumper receipts) and confirm billing address/portal first.

We’ll compute each fee vs. time to pay and your cash need; then choose the lower effective cost for this load.

Send a final demand with proof, then file on the broker’s surety bond if no response. We’ll prepare both documents and contacts.

Same day or next morning. Use RC, signed POD, lumper receipts, and our invoice template to start the clock.

We’ll break down fees/reserves/chargebacks vs. remittance and send a discrepancy sheet to your factor.

Permits / State Taxes

We’ll file final returns, reconcile any balance, and submit the close‑out so you stop monthly obligations.

Yes, or keep it and file zero returns. We’ll do whichever suits your lanes.

Frequent runs: ODOT account + bond and monthly filings. One‑offs: purchase trip permits at entry.

If GVW ≥ 18,000 lbs you must register before entering NY. Rare trips: temp permit; regular: register and file quarterly.

Yes. Pay at the port until your WDT account and bond are active. We’ll open the account if you’ll run NM often.

Yes. File a zero‑mile return to avoid assessments and fines. We’ll file it and set reminders.

Buy trip permits at entry. Regular runs: open ODOT account + bond and file monthly. We’ll calculate and file on time.

If ≥59,999 lbs: KYU or a trip permit. Rare trips: temp permit. Recurring: enroll and file quarterly (zero if no miles).

FMCSA / MCS‑150

From FMCSA’s Licensing & Insurance. We’ll send the direct link and PDF for your packet.

Yes—best practice is update when info changes and at the biennial due month. We’ll submit it for you.

ELD / HOS

Yes, on paper logs temporarily. Restart device, re‑pair, and annotate. We’ll document the malfunction and restart compliance timer.

Yes—mark Yard Move (on‑duty). Don’t use PC to advance a load. Annotate the reason.

If you’re not under dispatch, you may PC to the nearest safe parking. Annotate reason in the ELD. Don’t use PC to advance the load.

Brokers / Loads

Know your floor (fuel, fixed costs), ask for accessorials upfront, and use recent lane comps. We’ll script your counter with two justifications.

Know your floor (fuel, fixed costs), ask for accessorials upfront, and use recent lane comps. We’ll script your counter with two justifications.

Know your floor (fuel, fixed costs), ask for accessorials upfront, and use recent lane comps. We’ll script your counter with two justifications.

Detention Request – Load #, PU#, In/Out Times, Signed BOL Attached” gets quick attention.

Verify authority/bond and run days‑to‑pay/credit via your factor or a credit tool. We’ll issue a go/no‑go call in minutes.

Typical ranges: detention $30–$60/hr after 2 hours; layover $200–$350/day by lane. We’ll provide a lane‑specific quote and pre‑approval wording.

IFTA / Fuel Tax

Common causes: missing ELD segments, off‑duty moves, or GPS drift. We’ll reconcile odometer totals and add missing segments before refiling.

Common causes: missing ELD segments, off‑duty moves, or GPS drift. We’ll reconcile odometer totals and add missing segments before refiling.

Common causes: missing ELD segments, off‑duty moves, or GPS drift. We’ll reconcile odometer totals and add missing segments before refiling.

Common causes: missing ELD segments, off‑duty moves, or GPS drift. We’ll reconcile odometer totals and add missing segments before refiling.

Common causes: missing ELD segments, off‑duty moves, or GPS drift. We’ll reconcile odometer totals and add missing segments before refiling.

Common causes: missing ELD segments, off‑duty moves, or GPS drift. We’ll reconcile odometer totals and add missing segments before refiling.

Common causes: missing ELD segments, off‑duty moves, or GPS drift. We’ll reconcile odometer totals and add missing segments before refiling.

Common causes: missing ELD segments, off‑duty moves, or GPS drift. We’ll reconcile odometer totals and add missing segments before refiling.

Common causes: missing ELD segments, off‑duty moves, or GPS drift. We’ll reconcile odometer totals and add missing segments before refiling.

Common causes: missing ELD segments, off‑duty moves, or GPS drift. We’ll reconcile odometer totals and add missing segments before refiling.

Common causes: missing ELD segments, off‑duty moves, or GPS drift. We’ll reconcile odometer totals and add missing segments before refiling.

Common causes: missing ELD segments, off‑duty moves, or GPS drift. We’ll reconcile odometer totals and add missing segments before refiling.

Common causes: missing ELD segments, off‑duty moves, or GPS drift. We’ll reconcile odometer totals and add missing segments before refiling.

Common causes: missing ELD segments, off‑duty moves, or GPS drift. We’ll reconcile odometer totals and add missing segments before refiling.

Common causes: missing ELD segments, off‑duty moves, or GPS drift. We’ll reconcile odometer totals and add missing segments before refiling.

Common causes: missing ELD segments, off‑duty moves, or GPS drift. We’ll reconcile odometer totals and add missing segments before refiling.

Common causes: missing ELD segments, off‑duty moves, or GPS drift. We’ll reconcile odometer totals and add missing segments before refiling.

Common causes: missing ELD segments, off‑duty moves, or GPS drift. We’ll reconcile odometer totals and add missing segments before refiling.

Common causes: missing ELD segments, off‑duty moves, or GPS drift. We’ll reconcile odometer totals and add missing segments before refiling.

Common causes: missing ELD segments, off‑duty moves, or GPS drift. We’ll reconcile odometer totals and add missing segments before refiling.

Export ELD miles by jurisdiction, check odometer start/stop, remove PC/yard moves from business miles, correct splits, re‑run the worksheet.

Export ELD miles by jurisdiction, check odometer start/stop, remove PC/yard moves from business miles, correct splits, re‑run the worksheet.

Export ELD miles by jurisdiction, check odometer start/stop, remove PC/yard moves from business miles, correct splits, re‑run the worksheet.

Export ELD miles by jurisdiction, check odometer start/stop, remove PC/yard moves from business miles, correct splits, re‑run the worksheet.

Export ELD miles by jurisdiction, check odometer start/stop, remove PC/yard moves from business miles, correct splits, re‑run the worksheet.

Export ELD miles by jurisdiction, check odometer start/stop, remove PC/yard moves from business miles, correct splits, re‑run the worksheet.

Export ELD miles by jurisdiction, check odometer start/stop, remove PC/yard moves from business miles, correct splits, re‑run the worksheet.

Export ELD miles by jurisdiction, check odometer start/stop, remove PC/yard moves from business miles, correct splits, re‑run the worksheet.

Export ELD miles by jurisdiction, check odometer start/stop, remove PC/yard moves from business miles, correct splits, re‑run the worksheet.

Export ELD miles by jurisdiction, check odometer start/stop, remove PC/yard moves from business miles, correct splits, re‑run the worksheet.

Export ELD miles by jurisdiction, check odometer start/stop, remove PC/yard moves from business miles, correct splits, re‑run the worksheet.

Export ELD miles by jurisdiction, check odometer start/stop, remove PC/yard moves from business miles, correct splits, re‑run the worksheet.

Export ELD miles by jurisdiction, check odometer start/stop, remove PC/yard moves from business miles, correct splits, re‑run the worksheet.

Export ELD miles by jurisdiction, check odometer start/stop, remove PC/yard moves from business miles, correct splits, re‑run the worksheet.

Export ELD miles by jurisdiction, check odometer start/stop, remove PC/yard moves from business miles, correct splits, re‑run the worksheet.

Export ELD miles by jurisdiction, check odometer start/stop, remove PC/yard moves from business miles, correct splits, re‑run the worksheet.

Export ELD miles by jurisdiction, check odometer start/stop, remove PC/yard moves from business miles, correct splits, re‑run the worksheet.

Export ELD miles by jurisdiction, check odometer start/stop, remove PC/yard moves from business miles, correct splits, re‑run the worksheet.

Export ELD miles by jurisdiction, check odometer start/stop, remove PC/yard moves from business miles, correct splits, re‑run the worksheet.

Export ELD miles by jurisdiction, check odometer start/stop, remove PC/yard moves from business miles, correct splits, re‑run the worksheet.

Finance / P&L

We’ll compute fee% × days‑to‑pay vs cash need and recommend the lowest total cost.

Safety / CSA

If a violation is on the inspection report, it can add CSA points. We’ll plan clean inspections to offset.

Yes. Upload the court dismissal and inspection report; request removal. We’ll file it correctly.

Compliance / Legitimacy

We’ll verify on SAFER. If Active, it’s a scam—block. If not, we’ll fix the exact filing and confirm reinstatement.

Equipment / Maintenance

Annual inspection, DVIRs, repair orders, parts receipts, and mileage/date logs. Keep while in service plus 6 months after OOS. We’ll provide a template.

Can’t find what you need?

Call 747-477-2002